Disclaimer – UrbanCityHelp
UrbanCityHelp is a technology-driven online service marketplace and a digital platform that aims to connect customers with independent local service professionals for various urban city services and local home services. Our platform is strictly an online meeting and appointment scheduling platform and does not offer any services.
No Direct Service Responsibility
UrbanCityHelp does not own, employ, supervise, or control any service professional listed on our platform. All electricians, plumbers, AC technicians, cleaners, and other professionals providing services such as electrician near me, AC repair service near me, plumbing services near me, office cleaning services, or home maintenance services are independent individuals or businesses.
The performance, quality, safety, cost, equipment, materials, timelines, and outcome of all services are the exclusive responsibility of the respective service professional. UrbanCityHelp does not guarantee any service performance or outcome.
UrbanCityHelp’s Responsibilities
The responsibilities of UrbanCityHelp are limited to:
- Offering a free appointment booking app and online service booking platform
- Enabling appointment booking, communication, and service discovery
- Displaying independent service professionals’ profiles
- Connecting customers with professionals
We do not engage with or affect the service delivery, negotiation, or execution process in any way.
Payments & Transactions
All payments for services are between the customer and the service provider & serviceman. UrbanCityHelp does not any assist with payment processing for convenience and also does not regulate pricing or service fees. We are not liable for refunds, disputes, or claims regarding services provided.
Verification & Due Diligence
Although we may require basic identity and profile verification to ensure platform integrity, UrbanCityHelp does not warrant the accuracy, qualifications, skills, or certification of any service provider. Customers are advised to check credentials, pricing, and service details before finalizing any booking service or online appointment booking.
Limitation of Liability
UrbanCityHelp shall not be liable for:
- Service delays, poor workmanship, or failure to deliver
- Damage to property, injury, or financial loss
- Lack of communication between users and service providers
- Disputes arising from service delivery
Use of the platform is at the user’s sole risk and discretion.
Emergency & Urgent Services
Services such as urgent electricians near me, 24 hour electricians near me, or emergency plumbers near me are offered by independent service providers. UrbanCityHelp does not warrant availability, response time, or emergency service capability.
Third-Party Responsibility
All contracts, verbal or written, create between customers and professionals are independent. UrbanCityHelp is not a party to any contract.
Acceptance of Disclaimer
By using UrbanCityHelp, users accept and agree that UrbanCityHelp is not a service provider but a neutral digital marketplace that facilitates connections for home services near me.
UrbanCityHelp – Connecting People, Not Providing Services
We facilitate connections, not execution.
We enable discovery, not control.
We support professionals, not replace them.